The IBPS Clerk admit card 2026 is the preliminary examination call letter for CRP CSA-XVI, the recruitment that fills 11,663 Customer Service Associate posts in 11 public sector banks. The Institute of Banking Personnel Selection (IBPS) released the call letter on 1 October 2026 at ibps.in, where candidates log in with a registration number or roll number plus a password or date of birth. The call letter assigns each candidate one exam date (10 or 11 October 2026), one shift, one reporting time and one test centre. Entry to the test centre requires the printed call letter, an original photo identity proof and a photocopy of that proof, according to the identity verification rules in the CRP CSA-XVI notification. The download window published for the call letter portal closes on 11 October 2026.
What Is the IBPS Clerk Admit Card 2026 and Who Issues It?
The IBPS Clerk admit card is the entry document for the CRP CSA-XVI online preliminary examination, and the Institute of Banking Personnel Selection (IBPS) issues it under the official name “call letter”. Each call letter binds one registered candidate to one exam date, one shift and one test centre. Test centre staff admit a candidate only after they match the call letter against the candidate’s photo identity proof.
CRP CSA-XVI is the sixteenth Common Recruitment Process for Customer Service Associates, the post most candidates still search for as “Clerk”. IBPS first notified 11,403 posts and later revised the count to 11,663 posts across 11 participating public sector banks.
IBPS delivers the IBPS Clerk admit card 2026 online only. The CRP CSA-XVI notification states that IBPS will not send the call letter by post or courier. A candidate who does not download the call letter has no other way to obtain one.
When Did IBPS Release the Clerk Admit Card, and When Does the Download Close?
IBPS released the IBPS Clerk admit card 2026 on 1 October 2026, nine days before the first exam day, and the download window published for the call letter portal closes on 11 October 2026. The closing date equals the second and last day of the preliminary examination.
| Event | Date |
|---|---|
| Pre-Examination Training (PET) call letter released | 28 September 2026 |
| Prelims call letter released | 1 October 2026 |
| Online preliminary examination | 10 and 11 October 2026 |
| Call letter download closes | 11 October 2026 |
| Main Examination (tentative, IBPS calendar 2026-27) | 27 December 2026 |
A candidate with an 11 October shift can still download the call letter that morning. A login failure at that point leaves no time for a grievance ticket, so download and print the call letter by 8 October 2026.
How to Download the IBPS Clerk Admit Card from ibps.in
Candidates download the IBPS Clerk admit card 2026 from the CRP CSA-XVI section of ibps.in in six steps, and the only inputs are two login credentials and a captcha.
- Open ibps.in in a browser.
- Select the CRP CSA-XVI link for Customer Service Associates.
- Select the link for the online preliminary examination call letter.
- Enter the registration number or roll number, then the password or date of birth.
- Type the captcha shown on the page and submit.
- Save the PDF, then print it on A4 paper.
The same portal page links the Information Handout, the IBPS document that describes the test interface and the exam-day rules for this cycle. Download the handout with the call letter and read both before the exam day. Print a second copy of the call letter: a spare replaces a damaged or lost first copy.
Which Login Credentials the Call Letter Portal Accepts
The call letter portal accepts one identifier and one secret, in any of four combinations.
| Identifier (enter one) | Secret (enter one) |
|---|---|
| Registration number | Password |
| Roll number | Date of birth |
The registration number appears on the application printout that the candidate saved after applying. A candidate who has forgotten the password enters the date of birth instead, in the format shown beside the field on the login page.
How to Fix an IBPS Clerk Admit Card 2026 Login That Fails
A failed IBPS Clerk admit card 2026 login traces to one of six causes, and a forgotten password is the simplest to fix because the portal accepts the date of birth in its place.
| Problem | Cause | Fix |
|---|---|---|
| Login rejected | Registration number typed differently from the application record | Copy the number from the application printout |
| Password forgotten | Password not saved after registration | Log in with the date of birth instead |
| Date of birth rejected | Format differs from the one the page requires | Re-enter it in the format printed beside the field |
| Page does not load | Server load after release or close to the exam date | Retry outside peak hours, or switch browsers |
| Captcha rejected | Captcha expired or misread | Refresh the captcha and retype it |
| PDF does not open | Pop-up blocker, or no PDF reader on the device | Allow pop-ups for the site and use a desktop browser |
A candidate whose call letter still does not open should raise a ticket on the IBPS candidate grievance portal, cgrs.ibps.in. Published candidate guidance for this cycle also lists two toll-free helplines: 1800 222 366 and 1800 103 4566. Raise the ticket before the exam date, because the portal closes the download link on 11 October 2026.
Which Details to Verify on the IBPS Clerk Admit Card
The IBPS Clerk admit card 2026 prints ten details, and the candidate’s name is the one that test centre staff compare directly against the photo identity proof.
- Candidate’s name
- Roll number
- Registration number
- Photograph
- Signature
- Exam date
- Shift
- Reporting time
- Test centre name and full address
- Exam-day instructions
Some call letters also print the candidate’s category and gender. Check the name spelling against the photo identity proof first, then confirm that the photograph and signature are clear. Locate the test centre address on a map at least one day before the exam.
How to Report an Error on the Call Letter
A candidate reports an error on the IBPS Clerk admit card 2026 to IBPS before the exam date, through the grievance portal at cgrs.ibps.in or the toll-free helplines. Quote the registration number and attach a screenshot of the incorrect field. A candidate cannot edit the call letter, and a hand-corrected printout does not replace the version IBPS issued.
Which Exam Date, Shift and Reporting Time Does the IBPS Clerk Admit Card 2026 Assign?
The IBPS Clerk admit card 2026 assigns each candidate one of two exam dates, 10 or 11 October 2026, and one of four daily shifts that start at 9:00 am, 11:30 am, 2:00 pm and 4:30 pm. Shift schedules published for this cycle set the reporting time 60 minutes before each start.
| Shift | Reporting time | Exam start | Exam end |
|---|---|---|---|
| 1 | 8:00 am | 9:00 am | 10:00 am |
| 2 | 10:30 am | 11:30 am | 12:30 pm |
| 3 | 1:00 pm | 2:00 pm | 3:00 pm |
| 4 | 3:30 pm | 4:30 pm | 5:30 pm |
The call letter is the governing document. If the reporting time printed on a call letter differs from this table, the candidate follows the call letter.
The reporting time, not the exam start time, is the entry deadline. The CRP CSA-XVI notification states that candidates who report after the reporting time on the call letter will not be permitted to take the examination. The interval before the start covers identity verification and biometric thumb impression capture, and the same notification states that refusing biometric capture may lead to cancellation of candidature.
The preliminary examination itself runs for 60 minutes: 100 questions for 100 marks, in three sections of 20 minutes each, with 0.25 marks deducted for each wrong answer.
Which Documents to Carry with the IBPS Clerk Admit Card 2026
A candidate carries four items to the test centre: the printed IBPS Clerk admit card 2026, one original photo identity proof, one photocopy of that proof, and one photograph.
| Item | Condition |
|---|---|
| Printed call letter | Hard copy only. A PDF on a phone does not grant entry |
| Original photo identity proof | The name must match the name on the call letter |
| Photocopy of the identity proof | A copy of the same document carried in original |
| Passport-size photograph | Matches the photograph on the call letter. The call letter states how many to bring |
Which Photo Identity Proofs IBPS Accepts and Rejects
IBPS accepts ten types of photo identity proof with the IBPS Clerk admit card 2026 and rejects two, according to the CRP CSA-XVI notification.
| Accepted | Rejected |
|---|---|
| PAN card | Ration card |
| Passport | Learner’s driving licence |
| Driving licence | |
| Voter’s card | |
| Aadhaar card | |
| Bank passbook | |
| Employee ID | |
| College or university ID | |
| Identity proof issued by a Gazetted Officer | |
| Bar Council identity card |
A driving licence qualifies, unlike a learner’s licence, which IBPS rejects. Choose the proof whose name spelling matches the call letter letter for letter, and carry a second accepted proof as a backup.
Which Items IBPS Bars from the Test Centre
IBPS bars electronic devices and study material from the test centre, so a candidate brings the IBPS Clerk admit card 2026 on paper and nothing that stores or transmits data. Barred items include mobile phones, smartwatches, fitness trackers, Bluetooth headsets, earphones, calculators, books, study notes and bags. Leave these items at home or with a companion outside the venue.
How the IBPS Clerk PET Call Letter differs from the Prelims Admit Card 2026
The IBPS Clerk PET call letter admits a candidate to Pre-Examination Training only, unlike the prelims admit card 2026, which admits a candidate to the scored preliminary examination.
| Attribute | PET call letter | Prelims admit card |
|---|---|---|
| Purpose | Entry to Pre-Examination Training | Entry to the online preliminary examination |
| Released | 28 September 2026 | 1 October 2026 |
| Valid through | 3 October 2026 | 11 October 2026 |
| Issued to | Candidates who opted for PET in the application and were eligible for it | Registered CRP CSA-XVI candidates |
| Login portal | ibpsonline.ibps.in | ibpsreg.ibps.in |
A candidate does not need the PET call letter on 10 or 11 October 2026. Test centre staff check the prelims call letter and the photo identity proof.
Why to keep the IBPS Clerk Admit Card after the Preliminary Examination
The IBPS Clerk admit card 2026 stays relevant after the preliminary examination because the selection continues to a Main Examination, which the IBPS tentative calendar lists for 27 December 2026. IBPS issues a separate mains call letter to shortlisted candidates only.
Published guidance for this cycle states that venue staff stamp the prelims call letter and return it, and that shortlisted candidates bring the stamped copy to the Main Examination. The instruction page of each call letter states the exact rule, so read that page before leaving the venue. Store the stamped call letter flat in a folder with the photocopy of the identity proof.
Save the call letter PDF before 11 October 2026, the day the portal closes the download link. Then check ibps.in in November 2026, the month the CRP CSA-XVI schedule lists for the preliminary examination result.
Sources and Further Reading
- Notification: Common Recruitment Process for Customer Service Associates (CRP CSA-XVI). Institute of Banking Personnel Selection. Source for identity verification rules, exam structure, negative marking and the call letter delivery rule.
- CRP CSA-XVI Online Preliminary Examination Call Letter login. Institute of Banking Personnel Selection. Source for login credentials, the download window and the Information Handout.
- IBPS official website and Tentative Calendar of CRP Online Examinations 2026-27. Institute of Banking Personnel Selection. Source for the preliminary and main examination dates.
- CRP CSA-XVI Pre-Examination Training call letter login. Institute of Banking Personnel Selection. Source for the PET call letter.
- IBPS Candidate Grievance Redressal System. Institute of Banking Personnel Selection. Channel for call letter errors and login failures.